Official contact point for support, business questions, billing, accessibility, and privacy.
The fastest way to reach us is email. For technical issues, include the page URL, browser, device, interface language, and a short description of the steps that led to the issue. For invoices, include the invoice number or company name related to the request.
Requests are handled on business days according to severity, request type, and team capacity. Security, payment, and access issues have higher priority than general product questions.
OnlineOffice does not provide phone support as a standard channel; email provides a better audit trail for accounts, invoices, and technical issues.
The company details on this page identify the OnlineOffice operator for business communication, contractual documents, and billing purposes. The details are based on the informative Commercial Register extract provided by the operator.
If reporting a security issue, do not send sensitive data publicly or real passwords. Describe the impact, reproduction steps, and affected parts of the service. Send security reports to podpora@onlineoffice.sk.
