Privacy Policy
These are production-ready privacy policy terms for OnlineOffice. Before full commercial launch, they should still be reviewed against your actual processes, vendors, and legal obligations.
1. Who is the controller
The controller of the OnlineOffice service is the operator identified on this website or in the service’s business documentation. If full company details are not yet published on the website, they will be added before or at the time of final commercial launch.
2. What data we may process
Depending on how the service is used, we may process identification and contact data, login data, account data, billing data, technical device and browser data, IP address, security logs, service usage data, communications sent through forms or email, and data contained in documents or inputs uploaded to or entered into the service.
3. Why we use personal data
We may use personal data to provide and administer the service, register and manage accounts, authenticate users, process orders and payments, maintain accounting and tax records, communicate with customers, provide support, protect service security, prevent abuse, perform internal analytics, improve the product, and comply with legal obligations.
4. Legal bases for processing
We process data primarily on the basis of contract performance or taking steps prior to entering into a contract, compliance with legal obligations, legitimate interests in operating a secure and effective service, and in justified cases also on the basis of consent. The exact legal basis depends on the relationship and the feature being used.
5. Who we may share data with
Data may be shared with trusted processors and vendors who provide hosting, infrastructure, databases, authentication, email services, payment services, analytics, customer support, technical maintenance, or other related services for us. We may also disclose data to public authorities where required by law or binding legal request.
6. International transfers
If we use providers located outside the European Economic Area, personal data may be transferred to third countries. In such cases, we implement appropriate safeguards, such as contractual protections or relying on providers with a valid legal basis for transfer.
7. How long we keep data
We retain data only for as long as necessary to fulfill the purpose of processing, for the duration of the contractual relationship, for periods required by law, and for a reasonable period needed to protect our legal claims and service security. The exact retention period depends on the type of data and the purpose of use.
8. Your rights
You have the right to request access to your personal data, rectification, erasure, or restriction of processing, to object to processing, to request data portability, and, where processing is based on consent, to withdraw that consent at any time. You also have the right to lodge a complaint with the relevant supervisory authority.
9. Data security
We use appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, damage, or unauthorized disclosure. These measures are updated as appropriate to the nature of the service and the relevant level of risk.
10. Cookies and similar technologies
Details about the use of cookies and similar technologies are described in the separate Cookie Policy. If non-essential cookies or analytics tools are used, they should be deployed together with an appropriate notice and consent mechanism.
11. Contact
If you have questions about privacy or want to exercise your rights, contact us at info@onlineoffice.sk or support@onlineoffice.sk.
12. Changes to this policy
We may update this Privacy Policy from time to time, especially when the service, legal requirements, or vendors change. The current version is always published on this page.