Check the company IBAN in its settings, then open Bank statements through Imports and select the correct company. For XML, use a supported complete booked camt.053 statement; an arbitrary XML file or payment instruction is not the same format.

The statement account must match the company. For unsupported aggregated entries, use a supported CSV export from the bank. After import, compare the period, currency, transaction count and amounts with the source file. Check any duplicate warning before repeating the import.

Compare the payment reference, counterparty, direction and currency. An equal amount alone is not evidence of a match. The bank booking date may be several days later than the receipt or invoice date.

If the suggestion is unsuitable, use manual matching. Select the bank transaction and the relevant document belonging to the same company. Flag a missing document for follow-up; ignore a transaction only after reviewing it. These actions do not replace the accountant's assessment.

Synthetic example: the document total is €84.25. The first outgoing transaction is €40.00 and the second is €44.25. Allocate €40.00 from the first transaction to the document and confirm the allocation. Then allocate the remaining €44.25 from the second and confirm again. The payments total €84.25; they are not two separate invoices.

If the system shows €84.26 for that document, do not write off the remaining cent just to make the match balance. Compare the saved amount with the original first. Check the saved allocations after confirmation. Document review, payment and accountant handoff are three separate states.