FAQ category

Invoicing

Invoices, customers, PDF, XML, and workflow status.

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Create invoice

Create invoice

Invoice workflow preview: draft, customer, QR payment, PDF, archive XML, and eInvoice UBL.

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Public workspace demo

Public workspace demo

Click through sample invoices, received documents, companies, and monthly package status without signing in.

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Can I issue invoices for multiple companies?

Yes. The workspace supports issuing companies and a shared customer address book.

Should invoices, proformas, and credit notes share one number sequence?

In most workflows, separate prefixes or sequences are safer, for example invoices, proformas, advances, and credit notes separately. This makes the document type clear. The exact rules should be confirmed with an accountant.

Is a recurring invoice issued fully automatically?

The recommended model is a reminder with a draft. The system prepares a prefilled invoice by schedule, but the user reviews, edits, snoozes, or cancels it before issuing.

How long should invoices and accounting records be retained?

In Slovakia, accounting and tax documents are typically handled with a 10-year retention period. OnlineOffice therefore designs longer retention for invoices, XML/e-invoice outputs, audit events, and evidence packages; the exact setting should be confirmed by the customer with their accountant or tax adviser.

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